1. Please note effective Jan 27, 2020 the BCNL Public Forums will no longer allow new threads or comments. The content will remain for review for the time being as we work towards creating an up-to-date FAQ based on the information shared in the forums. Registered BCNL customers will still have access to the Members Only Forums where we will be pleased to support you.
bcnl_joyce
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Aug 22, 2014
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bcnl_joyce

Administrator

Staff Member
    1. SniperSnake
      SniperSnake
      Hello I own the BB and have had it since 2012-2013 and love it. I sure would like access to the members only section please. Blair is my rep (or was when I'm bought it lol-I don't call very often). Thanks
    2. SonoraStorm
      SonoraStorm
      Hi - I paid for my box (waiting for shipment due to backlog I guess from tax season), and would love access to the members only section. I've asked my rep Andy for help a few times.
    3. Pickles
      Pickles
      Hi, i just signed up and unable to read any members only content.?

      Any help would be great.

      Thanks
    4. House
      House
      Hi Joyce I purchased a BB in 2011 and I would like to get access to the members only section thanks in advance for your help.
    5. lawrence webb
      lawrence webb
      hi joyce recent BCNL customer, Todd L. is my sales rep. would like to get access if possible to this members section. thanks for your time in this matter
      1. bcnl_joyce
        bcnl_joyce
        Hi Lawrence,

        We'll set you up! Thanks for reaching out.

        Joyce
        Oct 18, 2015
      2. bcnl_joyce
        bcnl_joyce
        Hey, so you should be able to access the customer-only side now. Please email mlinsangan @ bcnorthernlights . com in the event that you have any trouble!
        Oct 18, 2015
    6. Marc
      Marc
      I was wondering why BCNL does not have a option to purchase a stand to raise the box up like 18". It would be nice if it had wheels so it could still be moved and the space on the bottom could be designed with a shelf and door to store nutes etc. I think your engineering dept could design something that could be assembled on site so shipping could be done threw ups or fedex.
      1. bcnl_joyce
        bcnl_joyce
        Hey Marc,

        That's a really good idea. I'll definitely send it to Justin, our Production Manager. Thanks!
        Jan 13, 2015
      2. Marc
        Marc
        Let me know what he thinks OK. I could fab something up but would prefer that it was the same powder coated paint and looked professional
        Jan 14, 2015
    7. Marc
      Marc
      Hi there say McLovin brought up a great idea in the requests forum awhile back and was curious what your thoughts are. Kinda hard to call a member or swing by there house without compromising our security
      1. bcnl_joyce and McLovin like this.
    8. OneSlayer
      OneSlayer
      I just wanted to say : Great job with the forums ... Very helpful
      Thanks
      1. bcnl_joyce likes this.
      2. bcnl_joyce
        bcnl_joyce
        Thank you! So glad you're finding the forum useful. :)
        Dec 22, 2014
    9. Marc
      Marc
      Glad to see you added the request forum.
      1. bcnl_joyce
        bcnl_joyce
        We thought it was the best way so that you guys can have your say, too.
        Dec 22, 2014
    10. McLovin
      McLovin
      Love the new avatar!
      1. bcnl_joyce
        bcnl_joyce
        Haha thanks. I figured I should have one of myself for that human touch. DOOM fan?
        Dec 17, 2014
    11. Ryan j
      Ryan j
      Hi Joyce I have filled the form in so I can get involved in the members only threads but I have had no email back to confirm I can get on them, I have tryed it twice now with no luck can you add me directly or let me know how it can be fixed hope to hear from you soon thanks :)
      1. bcnl_joyce
        bcnl_joyce
        Hey, sorry for the late response! I was away, but by the looks of it, your problem's been resolved. Thanks for your patience :).
        Dec 16, 2014
    12. McLovin
      McLovin
      You're the best!
      1. bcnl_joyce
        bcnl_joyce
        Oh, you flatterer.
        Nov 21, 2014
    13. McLovin
      McLovin
      Hi Joyce. I'm familiar with the xenForo message board. In the Admin panel under users is the Forum Permissions. You can turn the edit permission on. Hope this helps! I really need to fix my typos. If its a business decision to leave that function off please let me know that.
      1. bcnl_joyce
        bcnl_joyce
        Hey! That actually wasn't the issue, but we've figured it out. You can edit your posts now! Wooooooo
        Nov 21, 2014
    14. Ryan j
      Ryan j
      Hi not been using the site long but thumbs up, can you tell me how I can post on the members threads as it isn't letting me post thanks
      1. bcnl_joyce
        bcnl_joyce
        Hi Ryan,

        Thanks for reaching out, and glad you're enjoying it. Are you a BCNL customer? We can either add you directly, or you'll have to sign up to become a member, the form for which should be underneath the public section.

        Thanks!
        Nov 21, 2014
    15. McLovin
      McLovin
      So I take it that's a no?
      1. bcnl_joyce
        bcnl_joyce
        Hi McLovin, sorry for the late response. We're in the process of fixing this, and I'll let you know ASAP once it's done. Thanks for your patience!
        Nov 12, 2014
    16. McLovin
      McLovin
      Hi, the ability to edit or delete your posts is no longer available. Any chance we can have that option back? My OCD kicks in if I'm not able put that comma in the right spot.
    17. Marc
      Marc
      Thanks works fine now
    18. Marc
      Marc
      I must be doing something wrong when i click on the avatar i get the following message...You do not have permission to view this page or perform this action.
      1. bcnl_joyce
        bcnl_joyce
        Hey! We looked at permissions and fiddled with some stuff; could you please try again? It should work now :).
        Nov 5, 2014
    19. Marc
      Marc
      Just wanted to say that I am so happy that bcnl started this forum as I am just getting started and this will be a great tool to help me with questions and problems as they arise. I was curious how do you get a photo in the square where your name is?
      1. bcnl_joyce
        bcnl_joyce
        Hi Marc,

        If you click on your name on the top right-hand corner of the page, it should take you to your profile. Then, click on the default avatar that appears above "Last Activity," etc. and a box to change your avatar should appear, with the option to upload a photo.

        Hope that helps!

        Joyce
        Nov 5, 2014
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